Reference

Legal Terms That Speak Plain American English

Our legal framework is written for American accounts — state-by-state eligibility, your data rights, and how our terms apply when you use PayPal, Venmo, or Play+ to fund your wallet.

State-dependent accessPayPal, Venmo, Play+ coveredPlain-language termsAccount data rightsUS jurisdiction framing

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HOW WE HANDLE IT

Data, Cookies, Security and Account Retention

Your account data is held securely and used only for the purposes stated in our privacy policy. We apply SSL encryption across all sessions, including mobile browser access and the app. We keep transaction records — including PayPal, Venmo, and Play+ activity — for the period required by the applicable state regulations in your jurisdiction. If you want to know exactly what data we hold, you can submit a formal data-access request through live chat or email.

Cookie Controls

We use session cookies for login continuity and analytics cookies to improve the mobile experience. You can adjust or withdraw cookie consent at any time in your account privacy settings.

Account Security

SSL encryption covers every session. We also support two-factor authentication on your account login — turn it on in your security settings to add a verification step beyond your password.

Data Retention

We retain account and transaction data for the period state regulations require. Once that period expires or your account closes, we follow a documented deletion schedule outlined in our privacy policy.

Rights Requests

You can request access to, correction of, or deletion of your personal data by contacting us through live chat or the formal email address in your account agreement. We respond within the timeframe state law requires.

How Our Terms Apply to Your Account

openodds Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

openodds operates under a state-licensing model, which means access and eligibility are determined by the laws of your state — not a single nationwide rule. When you open an account, you confirm you are in an eligible state and meet the minimum age requirement enforced in

1
that state. Our terms govern everything connected to your account: how we process deposits through PayPal, Venmo, and Play+; how we verify your identity before a withdrawal clears; how we store your transaction history; and what happens if a wager is placed in a jurisdiction where
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the platform is not currently authorized. We do not share payment data with third parties outside of the processing chain required to complete a PayPal transfer, a Venmo send, or a Play+ prepaid card load. Any dispute about account balances, withheld funds, or transaction errors is
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handled through the formal complaint process described in your account agreement — not by informal messages to support. If a change to our terms affects your account rights materially, we will notify you by email before it takes effect. You can review the current version of
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our full terms at any time through the account settings menu on mobile or desktop.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

LEGAL CONTACT PATHS

Reach Us About Policy or Account Rights

If you have a question about how our terms apply to your account, a transaction dispute, or a data rights request, these are the channels to use. Each path is handled by a different team, so routing your question correctly gets you a faster, more accurate response.

Live Chat Open the chat icon from your account dashboard on mobile or desktop. Use this for account-specific legal questions, transaction disputes, or policy clarifications that need a written record.

Email Support Send formal data requests, complaint escalations, or written policy queries to our support address listed in your account agreement. Email creates a timestamped record for both sides.

Account Settings For data access requests, marketing opt-outs, or cookie preference changes, head to the Privacy section inside your account settings — available on both mobile browser and the app.

Common Legal Questions From Our Account Holders

These are the questions we get most often about terms, data rights, state eligibility, and account policy. If yours isn't listed, live chat is the fastest way to a clear answer with a written record.

Access depends entirely on your state's law. We operate only where state regulations permit online gaming. Check your account eligibility screen after registration for your state's current status.

Our terms cover all payment methods, including PayPal and Venmo. We process those transfers through authorized payment rails and do not share your payment credentials outside that processing chain.

Yes. Submit a formal data-access request through live chat or the support email in your account agreement. We will respond within the timeframe required by the applicable state law.

Your Play+ balance is subject to the card issuer's terms as well as our account agreement. Contact support through live chat before closing your account to confirm how your remaining balance is handled.

Use the formal complaint process in your account agreement — not a general chat message. Email or live chat both create a timestamped record; disputes are reviewed by our payments compliance team.

Yes. If a material change to our terms affects your account rights, we notify you by email before it takes effect. The current version is always available in your account settings on mobile or desktop.

Reference

Legal

Access may be available only in states where local law permits.

InfoPrivacy Policy InfoAbout Us InfoFAQ

Legal Terms That Speak Plain American English

Data, Cookies, Security and Account Retention

Cookie Controls

Account Security

Data Retention

Rights Requests

Reach Us About Policy or Account Rights

Common Legal Questions From Our Account Holders

01 Does openodds operate legally in my state?

02 How do the terms apply when I deposit with PayPal or Venmo?

03 Can I request a copy of the data openodds holds on my account?

04 What happens to my Play+ prepaid card balance if my account is closed?

05 How do I dispute a transaction or a withheld withdrawal?

06 Will I be notified if the terms change in a way that affects my rights?

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