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How openodds Handles Your Personal Information

We collect only what we need to run your account, process payments through PayPal, Venmo, and Play+, and keep your information secure.

No data sold to third partiesPayPal, Venmo, Play+ payment privacyAccount-level data controlsState-compliant data handlingRight to request deletion
openodds How openodds Handles Your Personal Information
HOW WE PROTECT IT

Data Security, Cookies, and Account Controls

We use SSL encryption on every page and API call, so data moving between your phone and our servers stays private. Your account password is hashed — we cannot read it, and neither can anyone else. Cookies help us keep you logged in across sessions and remember your preferred payment method, whether that is PayPal, Venmo, or Play+. You can manage cookie preferences through your browser settings at any time without losing your account access.

Encryption at Every Step

SSL protects all data in transit between your device and our servers. Login credentials, payment references, and account details are never transmitted in plain text.

Cookie Management

Session cookies keep you logged in on mobile and desktop. You can clear or block cookies in your browser settings; your account and payment history remain intact when you log back in.

Data Retention Policy

We keep your account data while your account is active and for the period required by state regulators after closure. Once that window passes, records are deleted from active systems.

Account Security Controls

You can update your email, phone number, or linked payment method directly in account settings. Any change to a verified payment rail like PayPal triggers a re-verification step for your protection.

REACH OUR TEAM

Contact Us About Your Privacy Rights

If you want to review, update, or delete your personal data, our support team handles those requests directly. Send a message through live chat inside your account, email us at privacy@openodds, or use the in-app help form on mobile. We aim to acknowledge privacy requests within two business days and resolve most within the timeframe required by your state.

Team online

Live Chat

Open live chat from your account dashboard on mobile or desktop. Identify yourself and state your data request — our team will verify your identity before making any changes.

Email

Send your privacy request to privacy@openodds. Include your registered email address so we can locate your account record and respond securely.

In-App Help Form

Tap the Help icon inside the openodds mobile app, select Privacy Request, and submit. Responses go to your registered email address within the required state timeframe.

Common Questions About Your Data at openodds

Below are the questions we hear most from people in Detroit, Pittsburgh, and across eligible states when they want to understand how their personal information is handled. Each answer covers a real, specific step you can take.

We collect your name, email, date of birth, and a government ID for identity verification. Device and session identifiers are also logged to protect your account from unauthorized access.

No. When you pay via PayPal or Venmo, those platforms send us only a transaction reference number. Your credentials stay entirely within PayPal's or Venmo's own systems.

Yes. Email privacy@openodds or use the in-app help form. We verify your identity first, then send a data summary to your registered email within the timeframe your state requires.

Contact support through live chat or email. Once your identity is confirmed and any open balance is settled, we process the deletion request and confirm removal within the required period.

We do not sell or share your personal information with third parties for their own marketing. Data sharing is limited to regulated identity-verification and payment processors only.

Retention periods follow the rules set by the state regulator in your eligible jurisdiction. After that period ends, your records are removed from our active systems.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.